Bill Payment

At Wickson Creek SUD, we offer a wide variety of convenient payment options to our customers. Simply choose the option that best suits your needs.  Paperless billing is now available!

Click the Red Tab below to Pay Your Bill, or           

If you have not already done so,

Register as a First Time User by following the directions below:                

Use ALL CAPS TO ENTER YOUR NAME as it appears on your bill to register in the new system.  You will be asked to create a password.  Your email address is your Log In ID.  If you have more than one account, register one account and then login. Look to the left side of the screen and click on "consumer register another account", and enter that account number. That way all your accounts will be under one login and one email.  You will  be able to view your account, view all billing history, view all payment history, view all usage history, pay online, and print reports. You also have the option to sign up for paperless billing. 

Visa, Mastercard, or Discover is accepted in person, by phone, or online.

If you pay online,  It takes 24 to 48 hours for payment to post to your account. Call the office to pay over the phone if you need payment to post the same day.

Please call 979-589-3030 or 1-866-589-3030 with any concerns or questions.

Security / Privacy:

We respect and are committed to protecting your privacy. Your payment and personal information is always safe.  Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions.  It encrypts all of your personal information, including credit card number, name and address, so that it cannot be read over the internet.  We will not sell your information to anyone.

Refunds:

All refunds will be provided as a credit to the credit card used at the time of the transaction.

Pay By Phone

Call 979-589-3030 or 1-866-589-3030

Payment By Mail

If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five-seven business days before the due date specified on your bill. 

Payment Drop-off Location & Drive-Thru 8am-5pm/After Hours Night Drop

Main Office:
Located at 8770 Highway 21 East. You may pay your bill in person.  We accept cash, check, money order, Visa, Mastercard & Discover.  To avoid longer wait times, please note that Mondays, Fridays and the first day after holiday are normally very busy.

Branch Office:
Located at 14184 FM 244 (Keith Community) during normal office hours or use night drop.

Branch Office Hours:
Monday and Thursday, 8:00AM - 5:00PM

Automatic Bank Draft

The worry-free way to pay your water bill. With this service, the amount of your monthly bill is automatically deducted from your bank account on or about the 10th of each month and credited to your utility account. There is no set-up fee or charge associated with this method of payment. To set up Automated Bank Draft, simply download and fill out the ACH Recurring Debit Form located in the Forms & Reports Section and return it along with a voided check to our office.  You may also fax it to 979-589-3275, email to melissa@wicksoncreek.com, or mail it to P O Box 4756 Bryan Texas 77805. 

Payment Drop-off Location

You may pay your bill in person at our office address. We accept cash, check, or money orders. To avoid longer wait times, please note that Mondays, Fridays and the first day after a holiday are normally very busy.

Payment Through Financial Institution Online Bill Pay

Many financial institutions such as major banks offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days to post to the customer's account. Please consult with your bank for more information.